Terms & Conditions

Terms & Condition

Terms & Condition


1) The owner of this web site is Mario Dispensing Opticians.

2) Your contract for purchases made through the Site is with Mario Dispensing Opticians.

3) You agree that e-mail can be used as a long-distance means of communication.

4) You will receive a confirmation email that your order has been dispactched. This confirmation e-mail amounts to an acceptance by Mario Dispensing Opticians of your offer to buy goods from Mario Dispensing Opticians.

5) You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

6) Mario Dispensing Opticians will not pass on your personal or credit or debit card details to any third party except where an additional security check may be deemed necessary. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information.

7) You undertake that all details you provide to Mario Dispensing Opticians for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

8) You must choose a username and password on completion of registration. You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.

9) If there are any changes to the details supplied by you it is your responsibility to inform Mario Dispensing Opticians as soon as possible.

10) All purchases are non-exchangeable, non-refundable and non-transferable.

11) While we try and ensure that all prices on our website are accurate, errors may occur. In the case that we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

12) Mario Dispensing Opticians will supply replacement lenses in accordance with the details that are supplied by you.

13) No responsibility can be accepted by Mario Dispensing Opticians for your lack of suitability to wear contact lenses as detailed in your specifications or for your overall suitability to wear contact lenses.

Your Obligations

Mario Dispensing Opticians are aware that contact lenses can affect the health of your eyes. Therefore, for Mario Dispensing Opticians to supply you with the specifications issued by your qualified practitioner you must understand and agree to your obligations as a customer.

14) All customers : You undertake to comply with all the instructions for use to be found on the user instructions supplied with the products or as otherwise directed by your optician.

15) Contact Lens customers : By placing an order you are confirming that:

  • you have a current valid contact lens specification which has been issued within the last 12 months of the order and which has been issued by a registered optician or contact lens practitioner for the contact lenses which you are ordering.
  • the data you provide concerning the condition of your eyes corresponds to the correct contact lens specification provided by a qualified eye care practitioner.
  • you know of no reason why the contact lenses which you are ordering would for some reason not be appropriate for you, that you have not been advised by an eye care or medical practitioner to stop wearing contact lenses and have not within the last 12 months suffered from any eye condition requiring treatment.
  • you are not experiencing any discomfort with the contact lenses you are currently prescribed to wear.
  • the order placed through this Website represents a request for contact lenses by you, which fulfils the needs of you yourself and no other person.
  • the order placed through this Website represents a request for contact lenses by you, which fulfils the needs of you yourself and no other person.
  • you are aged 18 years or over.
  • you are legally capable of entering into binding contracts.

Processing of orders & Delivery

16) Mario Dispensing Opticans aim to arrange shipment of all ‘in stock’ items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate.Mario Dispensing Opticians are not able to supply dates our suppliers may get an item in stock.

17) The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation.

18) Images shown are for reference purposes only. Actual item may look or differ. Manufacturers may alter features & specifications of a product. We will notify you should we become aware of any change in specifications. If you notice a change in specifications which is not satisfactory to you, you are entitled to a refund of the purchase price within the 15 day cooling off period.


19) We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

20) We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

21) No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.

22) You may not permit, create unauthorized framing of, or deep linking to, the Site or the creation of derivative works thereof from any other website under your management or control.

23) It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

24) We reserve the right to terminate this Agreement and to suspend or terminate your access to the Site immediately and without notice to you if:

  • you fail to make any payment to us when due;
  • you breach the terms of this Agreement (repeatedly or otherwise);
  • when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity;
  • we suspect you have engaged, or about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.

25) Mario Dispensing Opticians may amend these Terms from time to time, and place the new version on the Site. For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms Otherwise, such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following Mario Dispensing Opticians posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.

26) These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Mario Dispensing Opticians and you relating to your purchase. Mario Dispensing Opticians advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Mario Dispensing Opticians. You are advised to read (and are responsible for reading) fully all information on this website.

27) If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.

28) These Terms are subject to the laws and exclusive jurisdiction of the Island of Malta.